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Questions about your order, ingredients, or which range suits your skin — send a note and the Clay Lotus team will reply as soon as we can.
Support hours
Monday–Friday, 8am–4pm EST. We aim to reply within one business day.
Our address
46557 River Meadows Terrace, Sterling, VA, 20165, USA
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Share as much detail as you can — order number, skin concern, or product name — so we can help faster.
Prefer to browse first?
Explore our concern guides and find the cleanser + lotion pairing that matches your skin.