Get in touch

We're here to help

Get in touch

Questions about your order, ingredients, or which range suits your skin — send a note and the Clay Lotus team will reply as soon as we can.

Email us

Email us

Best for order help, returns and product questions.

info@claylotus.com

Support hours

Support hours

Monday–Friday, 8am–4pm EST. We aim to reply within one business day.

Based in Virginia

Based in Virginia

Proudly family-owned, female-led, and shipping from Northern Virginia to skincare lovers nationwide.

Send us a message

Share as much detail as you can — order number, skin concern, or product name — so we can help faster.

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